Everything you could ever want to know about our slippers.

  • Löwenweiss boiled wool slippers will retain their characteristics much longer if washed with a specific soap for wool, in lukewarm water, without rubbing or spinning, and possibly removing any excess water by dabbing them with a dry cloth. Leave to dry horizontally at room temperature.

    » Hand wash 30°C - 65°F
    » Do not spin
    » Do not dry clean
    » Dry flat
    » Air dry

  • When washed, the soles of our boiled wool slippers may become sticky: we recommend dusting the bottom with some talcum powder.

  • If you do not know your foot size, proceed as follows: take a sheet of paper and a pencil and, while standing, rest your bare foot on the sheet of paper and draw a mark on the tip and heel of your foot. Do the same with your other foot, since feet usually have different sizes. It is better to pick the size of the largest foot. Use a ruler to measure the length of your longest foot and search for the correspondence in size in the table.

  • Before purchasing, please make sure to check our size table and measure your foot as explained. If you should have any problems, please contact the customer service at the following address and phone number:

    Nemea srl
    via Giorgio Perlasca, 25
    31044 Montebelluna (Tv) - Italia
    Tel: +39 0423 870158
    E-mail: info@loewenweiss.com

    For further information, please see the Terms of Sale page.

  • Nemea will be liable for any lack of conformity that may become apparent within the statutory time limits. In case of lack of conformity, you may request in writing to have the item repaired or replaced within 30 days (via registered letter with return receipt or by e-mail).

  • The following payment methods are available:

    PAYPAL
    Customers can pay through the Paypal circuit in accordance with its specific payment methods.

    CREDIT CARD
    If goods are purchased with payment by Credit Card, the transaction may be made through the secure payment platform PayPal, Braintree or another secure server previously chosen by Nemea. Under no circumstances, and in no stage of payment, shall Nemea be able to know the credit card details of the Customer, which are transmitted via secure connection directly to the site of the bank that will handle the transaction. Such data shall not be stored on the electronic archives of Nemea, therefore the latter may not be held liable, in any way, for any fraudulent or illegal use of credit cards by a third party at the time of payment.

    BANK TRANSFER
    In case of purchase via bank transfer, the bank details for payment will be shown. Goods will be shipped only upon receipt of successful payment in the bank.

  • The products purchased will be delivered to the specified address. Our shipments are entrusted to:

    » BRT
    » SDA
    » DHL

  • Any complaint or request for information may be sent to Nemea at the following address and phone number:

    Nemea srl
    via Giorgio Perlasca, 25
    31044 Montebelluna (Tv) - Italia
    Tel: +39 0423 870158
    E-mail: info@loewenweiss.com

    Please contact the company before returning any items.

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